Shipping Policy

RYZE Superfoods provides a US-only delivery service. This page explains free Standard Shipping, preparation times and the information you receive after dispatch.

Destination and shipping charge

Delivery is available only to United States addresses. Every US order receives free Standard Shipping, without a minimum purchase threshold. International delivery is not offered under this policy.

The two parts of the delivery schedule

Allow 1–2 business days for order processing. Once sent, a parcel normally spends an estimated 4–6 business days in transit. Weekends and US public holidays are excluded from both business-day calculations. Carrier conditions can affect arrival, so these estimates are not an exact delivery-date promise.

Tracking after dispatch

We send tracking information to the email used for the order after the shipment leaves. Follow the carrier updates using that reference. Contact support with the order number if the tracking email is missing or the shipment shows an unexpected delay.

Address errors and parcel concerns

Check the address before paying and notify us immediately about an error. We cannot guarantee address corrections after shipment. For delay, loss, damage or delivery to the wrong place, send the order number, tracking details and relevant photos. We will investigate and help arrange an appropriate resolution.

Unshipped orders that are delayed

If we cannot dispatch within the stated preparation time, we will notify you of the delay and the options required by law. These may include accepting a revised dispatch date or cancelling unshipped goods for a prompt refund. Contact us whenever an order update is unclear.

Business and customer enquiries

Store name: RYZE Superfoods
Enquiries: Support@smallbatchmushroomcoffee.shop
Customer telephone: 640-532-4044
Physical address: 16 Washington Park, Maplewood, New Jersey, 07040, United States